Privacy Policy

Last Updated: July 30, 2025


Introduction

This Privacy Policy outlines how Elliot Oracle LLC (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you use our website, https://elliotoracle.com, book our services, purchase our products, or subscribe to our communications. By using our services, you agree to the collection and use of information in accordance with this policy.


Data Collected & Why

We collect information in several ways, depending on how you interact with the site and links to/from it..

A. When You Book or Buy

  • Services (via Acuity): We collect your name, email, phone number, and booking notes to schedule your appointment, send confirmations, and provide the service.
  • Products (via WooCommerce): We collect your name, addresses, email, and phone number to process your order, manage shipping, and for customer service.
  • Payments (via Stripe & WooPayments): Your payment info is sent directly to our secure processors to complete transactions and prevent fraud. We do not store your full card number.

B. For Our Newsletter

  • Data Collected (via Mailchimp): We collect your name and email address to send you newsletters and other communications you have opted-in to receive.
  • Tracking: Mailchimp uses tracking technologies to collect data on email opens and link clicks, helping us improve our content. You can unsubscribe at any time.

C. When You Browse

  • Data Collected (Google Analytics): Page views, scroll depth, outbound clicks, site search, video engagement, file downloads, device info, and city-level location data.
  • Google Signals: If you are signed into Google, your visit data is associated with Google’s info (demographics, interests) on an aggregated, anonymous basis for insights.

Cookies, Tracking, and Your Choices

We and our third-party partners use cookies and similar technologies. A cookie is a small file placed on your device. You can control and opt-out of non-essential cookies and tracking via the methods below.

  • Consent Banner: Use the settings in the cookie consent banner on our site to accept or reject different categories of cookies.

Data Sharing, Rights & Security

We do not sell your personal data. The following sections detail who we share data with, your rights under laws like GDPR & CCPA, and how we protect your information.

Our Third-Party Sub-Processors

  • Rocket.net: Our website hosting provider.
  • Google LLC: For website analytics and advertising.
  • Stripe, Inc. & WooPayments: For secure payment processing.
  • Intuit Inc. (Acuity & Mailchimp): For scheduling and email marketing.
  • Automattic Inc. (WooCommerce): The e-commerce platform for our online store.

Your Data Protection Rights

  • Access, Rectification & Erasure: You can request a copy of your data, correct it, or ask for its deletion.
  • Restrict & Object: You can request that we limit how we use your data and object to processing for direct marketing.
  • Portability: You can request we transfer your data to you or another organization.

Data Security, Retention & Transfers

We take the security of your data seriously, using measures like SSL encryption. We retain your personal data only as long as necessary for legal and business purposes. As we are based in the United States, your information will be processed and stored in the USA under appropriate data protection safeguards provided by our partners.